FAQ - Streamplay Graphics


Frequently Asked Questions:

How long does it take for my graphics to be delivered?

For Premades: During the week (Monday-Friday) our turnaround time is usually within 48 hours . Often a lot sooner, based on what time of day it is (we do sleep sometimes), and how many orders we’re handling.

During the weekend, expect delivery times within 72 hours.

For Custom Designs: This will be determined during your discovery conversation with your graphic designer.

What payment methods do you use?

We accept payments through PayPal, or you can pay with credit card through our site. Both methods are equally secure.

You can also pay with your credit card through PayPal if you wish (you don't even need an account do so).

What if I don’t like the way my design(s) turned out?

Although very rare Sometimes your graphics won’t turn out exactly the way you had envisioned them on the first try. Which is why we offer free revisions! It’s important to us that you get exactly what you want.

Do you really offer a money back guarantee?

Yup! Although, no one’s ever asked for their money back because we offer free revisions. But if you don’t like the graphics you get from us then we don’t deserve your hard earned money.

Do you guys do any other graphic design work?

We sure do. Anything you can think of, we can design for you. Whether it's:

  • Team branding
  • Website design
  • Custom event or tournament overlays
  • Broadcast overlays
  • Or anything else that involves making beautiful pixels

We can do it. Just contact us here and let us know what you have in mind.

Does Streamplay do sponsors or partnerships?

If it feels right. Get in contact with us here, and let us know what you have in mind.

Will your Twitch alerts work for X app?

Short answer, yes.

All of our alerts are designed to work with the various streamer apps out there, like Twitch Alerts, Streampro, TNotifier, etc…

Do you guys stream?

We might in the future. Lately our focus has been creating this piece of internet real estate you are currently visiting. Stay tuned.

Still have unanswered questions?

Hit us up at support@streamplaygraphics.com or fill out our contact form here.