Support - Streamplay Graphics

Support?

Don’t sweat the details. Trust it to our team of Client Success wizards.

Step-by-step guides, video tutorials, live chat, & more. Industry-leading support from our squad of pros.

Submit a Ticket

Tell us your issue. We’ll get back to you within 1-2 business days.

Find an Answer

Search our knowledge based created by the Streamplay Success Team

Join the Conversation

Enter the forum to get answers from staff and fellow streamings

Frequently Asked Questions?

For Premades: During the week (Monday-Friday) our turnaround time is usually within 48 hours . Often a lot sooner, based on what time of day it is (we do sleep sometimes), and how many orders we’re handling. During the weekend, expect delivery times within 72 hours. For Custom Designs: This will be determined during your discovery conversation with your graphic designer.

We accept payments through PayPal, or you can pay with credit card through our site. Both methods are equally secure. You can also pay with your credit card through PayPal if you wish (you don't even need an account do so).

Although very rare Sometimes your graphics won’t turn out exactly the way you had envisioned them on the first try. Which is why we offer free revisions! It’s important to us that you get exactly what you want.

Yup! Although, no one’s ever asked for their money back because we offer free revisions. But if you don’t like the graphics you get from us then we don’t deserve your hard earned money.

We sure do. Anything you can think of, we can design for you. Whether it's:

  • Team branding
  • Website design
  • Custom event or tournament overlays
  • Broadcast overlays
  • Or anything else that involves making beautiful pixels
We can do it. Just contact us here and let us know what you have in mind.

If it feels right. Get in contact with us here, and let us know what you have in mind.

Short answer, yes. All of our alerts are designed to work with the various streamer apps out there, like Twitch Alerts, Streampro, TNotifier, etc…

Our Graphics Are Compatible
With All Streaming Apps

  • Streamlabs
  • Twitch
  • Youtube
  • Stream Elements
  • Facebook gaming